ABSTRACT
The Sugar Milling Research Institute NPC (SMRI) has provided the South and southern African sugar industry with analytical services for more than 50 years. The need for an internationally-recognised quality assurance system to provide SMRI members and their customers with the necessary confidence in the results that they were receiving was recognised more than 25 years ago, and it culminated in the SMRI Analytical Services Division achieving ISO/IEC Guide 25:1990 accreditation in 1998. The SMRI analytical laboratory has since successfully progressed through the ISO/IEC 17025:1999 and ISO/IEC 17025:2005 iterations to the current ISO/IEC 17025:2017 standard. The SMRI has therefore had to continually expand the scope of its systems over the past 25 years, in order to match the updated requirements. The system is used for the analysis of weekly composite mixed juice and final molasses samples from all the SMRI South African member mills and some southern African member mills. Similarly, raw and white sugar analyses are conducted, with the reporting of results to the members' specifications. Critical to the accuracy of these results is the continual auditing and monitoring of the methods, equipment and chemical solutions that are used in the analysis methods. This is achieved by using Certified Reference Materials and control samples, as well as participating in internationally-recognised analytical proficiency schemes. Critical to the success of the laboratory in maintaining its accreditation is the competence of the laboratory staff who undergo continual training and assessments. This was demonstrated in 2020 and 2021, when they were able to continue providing the necessary services, despite the challenges faced during the Covid pandemic.